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Address: 
Building No.5, Huafa Industrial Park, Fuyuan Rd. No.1, Xinhe Village, Fuyong Town, Bao’an District, Shenzhen 

Telephone:
0755-61500662 0755-61500668  400-830-1995

Fax:0755-61500637
Website:www.e-cer.com
E-Mail: sal80@e-cer.com

Q.1 : What information is required for a quote?
A : Please use Gerber data, PCB fabrication notes and array drawing data when you request a quote. This will give you an accurate quote in a short period of time.


Q.2 : How long does it take to receive a quote?
A : The average time is typically 6-8 hours. If the quote is marked urgent, we can get a quote to you within 2-4 hours. The quote also depends on the technology of the PCB design. Complex designs may take up to 24 hours for an accurate quote.


Q.3 :Q:Will all the PCBs be tested before delivery?

A:Yes, we ensure that every piece of PCB will be tested before shipment, and the test results will be displayed in the shipping report.


Q.4 : What is the average lead time?
A : The lead times range from 3 days to 5 weeks, this is all depending on the product, complexity and quantity required. We advise that you contact our sales office with urgent quick turns.


Q.5 : Are the facilities ISO certified?
A : Yes all our buildings are ISO 9001 certified and operated. See our certifications page for details.



Q.6 : Are my design files secure when I send them to you?

 A: Your files are never shared nor will any third parties have access to your design files,since they are your property, we respect the copyright of your files. We will sign a confidentiality agreement to keep the security of customer’s files if needed.